OBIEE12c - Installation Error- Could not obtain archive information since it is corrupted

Today we are going to discuss about an error that occurs at the very beginning of the OBIEE 12c installation. 

Please note that I am using Windows 7/64 Bit machine. I have successfully installed jdk1.8.0_65 and updated PATH and CLASSPATH variables. I have Oracle database 12.1.0.1 and Oracle Fusion Middleware- fmw_12.2.1.0.0_infrastructure is installed on my machine.

Have a look at the below snapshot.

Create one folder X and save 2 files as shown in the above snapshot. File 1 gives me setup file (setup_bi_platform-12.2.1.0.0_win64). File 2, upon first extraction, gives a zipped folder called (setup_bi_platform-12.2.1.0.0_win64-2) and further extraction of it gives Disk 2 folder.

Keep only Disk 2 folder and setup file - setup_bi_platform-12.2.1.0.0_win64 in the folder X.

And try to run the setup file setup_bi_platform-12.2.1.0.0_win64.

You may come across an error which says "Could not obtain archive information since it is corrupted"

Solution (Part 1) -

Archive the setup file - setup_bi_platform-12.2.1.0.0_win64 using 7-Zip.

You may get an another error. You may not be able to fully extract the setup file. Have a look at the error.

The Antivirus software installed on your machine may not allow the "autorun.inf "file from getting archived.


Solution ( Part 2 ) -

Please raise a ticket with your IT help desk center. Ask them to momentarily disable the antivirus. Then archive the setup file and enable it again. Extraction gives you Disk 1 and Autorun.inf.

Therefore the folder X now has all the required installation files/folders.

Go to the Command Prompt.

Navigate to the Disk 1 folder and run the jar file to initiate the installation.




Thanks.